How can I track my package?
If tracking info is available, you may track your package via the Your Orders page. Click on "Track Package" next to the delivery you would like to follow.
Why orders do not qualify for FREE Shipping
Both items ordered and the shipping address have to be eligible for FREE Shipping. FREE Shipping page has further information in regards to what items and addresses meet the criteria.
To take advantage of FREE Shipping:
- Place a minimum of $25 of eligible merchandise inside of your Shopping Cart.
- Go on to checkout.
- Ship your items to just one U.S. address.
- Select "Group my items into as few shipments as possible" as your shipping preference.
- Select FREE Shipping for your shipping speed. The transaction will be delivered within 5-7 business days after all of your merchandise is available to ship (including pre-order items).
- Place your order, and enjoy the free shipping!
Utilizing this type of shipping option, we fulfill your order within a more cost-efficient way. This lets us to pass our savings onto you in the form of free shipping. While it could take additional time to pack and ship your order, you'll still receive it inside the estimated delivery timeframe.
We gladly accepts orders from throughout the world. Available products, shipping rates and costs can differ with regards to the delivery address for the order.
To find out the shipping rate information specific for your order's destination, find your region.
There could be limitations on where and whether vendors offer international shipping. For more information, visit our the vendors international shipping details page.
These items can be shipped to almost all destinations outside of the U.S.:
- VHS videos
Additionally, some products inside following categories:
- electronic products
- health and personal care
- home and garden
- industrial and scientific
- pet supplies
- computer games
Can be shipped to the following countries:
- Costa Rica
- Czech Republic
- Hong Kong
- New Zealand
- Saudi Arabia
- South Africa
- South Korea
- United Arab Emirates
All products shipped to those countries via Priority International Shipping, also in certain instances product shipped via Standard or Expedited International Shipping, are contained in the program and an import fees deposit is collected with them. For even more info about this particular service sell the vendors shipping information site.
* Note: Books which need special handling because they're extremely heavy (by way of example, multi-volume sets) can not be shipped beyond the U.S. Should this be the case, it is noted on the product detail page.Limitations
For products shipped internationally, please note that any manufacturer warranty might not be valid; manufacturer service options most likely are not available; product manuals, instructions and safety warnings may not be in destination country languages; products (and accompanying materials) probably are not made in accordance with destination country standards, specifications, and labeling requirements; as well as the products may not comply with destination country voltage and other electrical standards (requiring use of an adapter or converter if appropriate). You will be responsible for assuring that your product can be lawfully imported for the destination country. When ordering the recipient will be the importer of record and must follow all laws and regulations in the destination country.Privacy
Your privacy is extremely important to us, so we are aware that you care about how info on the transaction is utilized and shared. We would like our international customers and customers shipping products internationally to be aware that cross-border shipments are susceptible to opening and inspection by customs authorities.
Also, we may provide certain order, shipment, and product information, including titles, to our international carriers, and such information may be conveyed through carriers to customs authorities in an effort to facilitate customs clearance and observe local laws.
If the order is a gift, the package is labeled "Gift," but the cost of the product remains stated on the customs form.
Customs authorities need value of the present item to be stated directly on the package.Returns & Replacements
The above mentioned conditions (including, if applicable, terms based on the Import Fee Deposit) also apply to the shipment of any replacement product which might be shipped should there be an issue with the original shipment. If you happen to return an item to us, you will be the exporter with the destination country. Title and chance of loss transfer to us upon receipt at our fulfillment centers. For more information please use the "Contact Us" form page.
Customs, Duties, and Taxes
You will be responsible for assuring the product will be lawfully imported to your destination country. When ordering the recipient is the importer of record and should satisfy all laws and regulations of the destination country. Orders which are shipped to countries outside the United States could possibly be susceptible to import taxes, customs duties and charges levied via the destination country. The person receiving an international shipment might be subject to such import taxes, customs duties and costs, which are levied as soon as a shipment reaches your country. Additional charges for customs clearance must be borne with the recipient; we have no control of these charges and can't predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, there may be delays beyond our original delivery quotes.
Shipping Costs and Times by Geographic Region
When orders shipped internationally make it to the destination country, they might be controlled by customs clearance procedures which may cause delays beyond original delivery estimates.
Vendors could have policies that vary from our terms and conditions. For items you have purchased from a vendor, please visit the applicable seller's policies for any other terms and conditions that may apply to your purchase of such items.
Shipping to APO, FPO, or DPO Addresses
Standard Shipping Deliveries could take longer--up to A month for APO, FPO, or DPO addresses.
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